Trip Advisor, the online travel and restaurant review site, is enormously influential on the success or failure of many businesses. As someone who manages the Trip Advisor accounts for clients, I see the full range of reviews and act on behalf of my clients to manage the influence of Trip Advisor. Sometimes things go bad. […]
Client Care
A Simple Site That’ll Actually Get Some Results
I’ve been developing and marketing web sites for 12 years now. In that time, I’ve managed to put together some pretty remarkable sites. By that, I mean web sites that have made a truckload of sales. “Oi Brendon…..Look At Me Mate’s Web Site!” One of our existing clients asked me to take a look at […]
Gold Coast Accountants Site
Just redoing a few sites so they’re a bit neater and easy to understand for searching – first off the rank is for Gold Coast Accountants at Oculus Group. He likes the idea of being the world’s best accountant! The Director (David de Closey) is a mate of mine who’s a mad keen triathlete and […]
2 Simple Tips That Could Make A Huge Difference To Your Business
I have 2 simple tips to share that every business should do. They’re tips I’ve shared before, but sometimes you’ve just got to repeat yourself! Tip # 1 a client described as “the best thing I’ve ever done in business.” Tip # 2 was described as a “saviour” for his business by another client The […]
Mums Never Mention The Hookers & The Drugs
I have this theory about resumes. Resumes are a lot like your Facebook photo. They’re also a lot like your mum. And they’re like the web site of web designers. None of them should be believed. Mums NEVER Mention The Hooker & The Drugs Let’s face it, 99% of us put on the most flattering […]
How A Problem With Your Product Or Service Can Lead To Great Marketing
A few months back I zipped over to New Zealand and rode around the North Island for 10 days on motorbikes 5 mates and I hired from Te Waipounamu Motorcycle Tours. On Day 4 of the trip one of the motorbikes didn’t start for some reason. Bummer! Anyway, a quick call to John back in […]
Do You Want A Sense Of Belonging With That Coffee?
A new coffee shop opened up down the road. The coffee shop is in, I thought anyway, a pretty bad position. It’s not really a “coffee shop” area – lower socio-economic area with a welfare office being the areas biggest employer, plenty of “For Lease” signs and a not so great local area reputation. Small […]
Best Restaurant Gold Coast at Currumbin
One of the things the good wife and I have done over the years is eat out. We’ve been to just about every restaurant on the Gold Coast (where we live) with friends and clients and have found just 1 or 2 great places we revisit. Well, tonight we’ve found what we think is the […]
Think Your Customer Service Is Great – Yasmin Is Better!
I’ve been away for a couple of weeks, taking a holiday with my son and daughter in Indonesia. Lots of stories to tell…….and here’s the first one. You know how everyone thinks their customer service is best? You know how some people like to tip good service? Well, have I got a story for you. […]
Why It Doesn’t Matter If YOU Don’t Like This Web Site
The biggest part of our business is web development – that is we: design, develop and market web sites. Sometimes we’ll do one of those 3, mostly we do it all. Whatever the client needs. One thing I’ve been aware of over the years is that this site isn’t a typical web developers web site. […]