You have questions and we have answers!
If the Q & As below don’t help please call us on 07 5534 1228 or use the form below and we’ll do our best to help.
Just click on a question to see the answer below.
How are you different to other marketing agencies?
We’re very different in a few ways. One I’ll mention right off the bat is that we’re a full service marketing and advertising agency based on the Gold Coast – that means we do everything under the one roof.Here’s a couple that make a difference to you to check out:
1. Experience – our range of practical experience is extensive. We don’t just talk about it – we’ve actually done it.
Let’s take web site marketing as our first example – do you want a guy who has learned his web marketing out of a book OR us, a team who have made millions of dollars in just a few days with our own web site and $50,000 per day in ugg boot sales with another of our own sites?
2. The way we communicate – you might notice that this web site is pretty different to other agency sites.
It doesn’t have bells and whistles, it doesn’t use Flash and it doesn’t prattle on in boring jargon.
If you need your website to be a hard-working, smart and effective salesperson, it really does need to be more than pretty pictures and “look at me!” special effects.
We are a plain speaking team who get the job done with the minimum of fuss or pretentiousness (and yes, I did just realise that the word “pretentiousness” isn’t very plain speaking! It’s a bit awkward now.).
How much do you charge?
Another good question and usually the first one people ask.
There’s no stock answer to that one – sorry for sounding like a politician :o)
How we do it is we take a look at the issues and problems you have and identify what the best solutions will be. It’s only then can we properly give you an idea on price.
We’re all about ensuring you get great value for money.
Do you have set packages or can you make up a plan specifically for me?
We have both.
Is there a lock in period?
Nope. We know it’s important to stay on our toes and perform. If we don’t then it ain’t going to work.
How long before I see results?
Depends on what we do and what sort of market you’re in.
If we do Google AdWords for you, you’ll see results the next day.
If it’s an advertising campaign, results can take months to see.
My last two agencies went bust and caused me a lot of pain. How do I know you will be around for a long time?
We see a bit of that.
We’ve been around a while now – 18 years to be precise. So we’ll be sticking around for a bit more.
What are your payment terms?
Generally it’s payment on a seven day invoice.
Where are you based?
We’re based on the Gold Coast, Queensland. But don’t let that worry you…unless you want to visit of course.
We spend plenty of time in various places across Australia and it sometimes takes us less time to get to a meeting in Sydney from the Gold Coast than it does to get to a Surfers Paradise meeting. Weird, but true.
Does my business have to be in Australia?
Nope. We have clients across the world.
I’m not sure what I need, how will you know?
We’ve been doing this for a long time now and we start with a comprehensive needs analysis (we have a chat and ask questions) to ensure we identify exactly what your issues are and how we can best formulate a plan to market your business or brand most effectively.
What’s the best way to contact you?
It’s easy – just fill out this form, and we’ll get back to you as soon as we can. Or call us on 07 5534 1228.