I’ve talked previously about how a local restaurant owner has missed out on $1,000+ in sales because he didn’t divert his phone to somewhere where it gets answered. I said at the end I’d show a little trick that will “increase your chances the customer will leave a booking message.” This strategy can be applied […]
How Not Diverting The Phone Cost This Guy $1,000+
Little things matter in business and they matter a lot. On Saturday some friends and I decided to go out for dinner. There was 6 of us and we thought we’d try a local restaurant that had recently changed hands (the Boatshed at Currumbin). It was 5.20 pm when I called to book a table. […]
New Guy To Blame – Excellent!
Welcome to the new guy who started today – Toby Gundry. Toby responded to the blog yesterday at 1.45 pm and had the job by 4.36 pm. Easy! But had a less than stellar start to the day when his computer failed to turn on and needed our Gold Coast computer repair business to help. […]
Google Information Comes From Many Sources
Every now and then I do a search on my own name. I do it because I want to know what’s being said about me online as a large part of my reputation/brand is online. If you don’t Google yourself, then you should. Google results on your name are an important/common part of how people […]
Making Your Customer Feel Very, Very Special
We all want to feel special, and we can do that in business for others by remembering them. On Saturday, Mel and I went out with a friend of ours for dinner. Our friend had been at this restaurant before and soon after we were seated the owner came up to her and said: The […]
6 Bikies Walk Into A Hotel…..
A couple of weeks ago I was touring around Tasmania on motorbikes with 5 friends. On the Friday night we reached Hobart, the capital of Tasmania, and walked into the Quest Waterfront hotel – an apartment style hotel in the wharf area. The young guy at Reception asked if he could help and I gave […]
Why Some Clients Aren’t Worth Crap (& Just 1 Can Explode Your Success)
I’m back home after 11 days away in Tasmania – it’s the little heart shaped island off the bottom of mainland Australia. I went down with 5 mates and we hired motorbikes to tour around on. One of the guys heading into Pipers Brook Vineyard With 6 of us usually turning up in some tiny […]
The Simplest Way To Make Money With Domain Names
As a web developer we make money in 2 ways with domain names. We buy domain names on behalf of clients and add a service fee on top. Here in Australia we buy our .com.au domain names for $30 as a reseller for a registrar. We charge clients $100 for the domain name. Once you […]
Why You Don’t Need The Perfect Domain Name
An online mate gave me a heads up on a domain name he thought I might be interested. It’s a solid domain name that would be worth a few bucks and I’ll try and get it if the price is right. Another online mate gave me a heads up years ago that enabled me to […]
The 2 Reasons Why We’re About To Develop A Brilliant Web Site
The Shore is a resort on the Esplanade here at Surfers Paradise, Australia – right in the heart of Australia’s main tourist spot. Terry and his lovely wife Justine have been clients for a few years now as we’ve helped out with a few things with their web site. We’ve been keen to replace their […]