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What Your Contact/Enquiry Form Shouldn’t Have

March 13, 2012 by Brendon Sinclair Leave a Comment

This is what your contact or enquiry form on your web site shouldn’t have.

Much.

That is, your contact form shouldn’t have much on it at all.

Name?  Sure.

Email?  Sure?

What they want to know?  Sure.

Phone Number?  Maybe.

Address?  Nope.

Surburb?  Nope.

Agree to “Terms and Conditions”?  Nope.

What your contact form on your site should do is generate the enquiry and that’s it.

Don’t Put Up Barriers

Don’t put up barriers or anything that will stop people contacting you.

Remember, the purpose of your contact form is to get people to contact you.

Get the hell out of its way so it can do that.

Cheers
brendon-signature

Filed Under: Blog

About Brendon Sinclair

Brendon is the Founder and CEO of Tailored Media. He is one of those rare creatures who can not only tell you how to do it, he’s done it himself, with a vast array of experience across a broad range of areas from marketing public companies, national brands, large retail operations and much more.

He can be found on Twitter, Google+ and Facebook.

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