I just sent this article through to my online mate Dave.
One of the stories in that article is about a client who wasn’t receiving any web site sales after we’d redeveloped his site – turns out his reception staff weren’t responding to quote or buying requests!
Since that article I’ve complete an informal review of 5 clients within the same industry.
They all sell the same thing in much the same way.
Quicker You Answer Your Emails The More Sales You’ll Make
- The client with the most web site sales (as a % of visitors) is the one who answers her emails the quickest.
- The client with the 2nd most sales is the one who answers her emails the 2nd quickest.
The quicker you answer your emails the more sales you’ll get.
It’s not only about giving the prospect the right information, but by answering your email quickly you demonstrate a whole range of favourable business attributes:
- easy to work with
Answer those emails as quickly as you can and show the prospect that you care.