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Keep It Simple For The Stupid People

June 12, 2010 by Brendon Sinclair Leave a Comment

  • Have you ever wondered just how simple you need to make your web site or advertising material?
  • Have you ever wondered just how little attention people pay?

Well. here’s a neat little example.

You see, 4 years ago I wrote a little blog post about the marketing of Quilton toilet paper.

Quilton Loves Your Bum
Quilton Loves Your Bum

Amazed That People Think We’re Quilton

It was a look at a neat bit of branding on their toilet rolls.  I was pretty surprised amazed when people started thinking we are Quilton, as there’s no way (or so I thought) that we indicated in anyway shape or form, that we’re associated with the company (we’re not).

But, in addition to the couple of comments on that original post, I still consistently get complaining emails from people about Quilton.

They all assume I’m from Quilton.

Dumbasses!

The Latest Complaint

Here’s the latest:

Hi i’m writing to you cause i always buy quilton tiolet rolls and have always been very satisfied with the quality but lately the quality has been poor to the point where i put in the same class as homebrand. The rolls are loose and are only one ply.

So the whole family is a little disgruntled with the quality. Even the children grone when we put the packet in the trolley. I do appologise for this email as this is the first time i’m writing to voice my compliant, not to critisize but to bring to your attention a problem with quality of your product.

1 Simple Takeaway

The takeaway is simple: Many, many people are stupid or lazy.  Harsh, but true.

Keep your web site as simple as you possibly can. That’s your biggest chance of appealing to the biggest market.

Cheers
brendon-signature

Filed Under: Business Management, Business Marketing, Client Care

About Brendon Sinclair

Brendon is the Founder and CEO of Tailored Media. He is one of those rare creatures who can not only tell you how to do it, he’s done it himself, with a vast array of experience across a broad range of areas from marketing public companies, national brands, large retail operations and much more.

He can be found on Twitter, Google+ and Facebook.

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